Desi Express respects your privacy and is committed to protecting your personal information.
Information We Collect
Name
Mobile number
Email address
Pickup and drop-off location
Payment-related information
Device and app information
Information required to provide Ride, Food and Parcel services
How We Use Your Information
Provide and manage our services
Process bookings and payments
Communicate booking and service updates
Provide customer support
Improve our application and services
Prevent fraud and misuse
Comply with applicable legal requirements
Payment Information
Payments may be processed through authorized third-party payment gateways. Desi Express does not unnecessarily store sensitive payment credentials such as complete card details.
Location Information
Location information may be used to provide pickup, delivery, navigation and service-related functionality.
Data Security
We take reasonable measures to protect user information against unauthorized access, misuse or disclosure.
Third-Party Services
Certain services may involve third-party service providers such as payment gateways, mapping services, communication providers and delivery/service partners.
Changes to This Policy
Desi Express may update this Privacy Policy from time to time. Updated policies will be published through our website or application.